Family Support
Hello! My name is Angie Doxford and I am the Senior Family Support Worker for Lakeside Primary School.
My role in school is to provide support, advice and information to the families within our school community. I can help you with any worries that you may have in relation to your child's education, behaviour and wellbeing. I am also here as someone to talk to if you need it.
I can meet with you in school at a time to suit yourself. Advice and support is confidential although concerns relating to the safeguarding of children will always be dealt with in accordance with the school's Safeguarding and Child Protection Policy. I may not have all the answers, but hopefully I can help you to work out how to find them.
Support for pupils includes:
- promoting good attendance and punctuality
- promoting self-esteem and confidence
- promoting positive behaviour and positive attitudes to learning
- providing one-to-one support
Support for families includes:
- providing information and signposting to other services in the local area
- liasing with a range of external services such as housing and Social Care
- assistance in completing paperwork and forms e.g. housing, special educational needs, school places and benefits
- attendance and support at school and other agency meetings
- advice and support in promoting positive behaviour at home
Please call the school office on 01827 213990 to make an appointment or pop in and I will be happy to see you as soon as I can.
I can also be contacted via email: angie@lakeside.staffs.sch.uk
Services & Support
Safeguarding and Early Help:
Safeguarding and Early Help (Family Practitioner Service)
For safeguarding concerns / referrals, please contact Staffordshire Integrated Front Door (SFIFD) 03001118007, option 1 and 3. For out of hours concerns, please call 03456042886. If a child or person is in immediate danger, call Staffordshire Police 999
For Early Help support, please contact the above number and ask the operator for an Early Help Referral.
Family Hubs bring everything together in one place within a safe and welcoming space, supporting families to enable their children and young people to reach their full potential by accessing the right help, at the right time, in the right place through a community network of services.
Within Tamworth we have three Family Hubs:
Tamworth Family Hub – Closest to Lakeside Primary School (previously known as Glascote Children's Centre), Hawksworth, B77 2ER
Leyfield's Family Hub, Masefield Drive, B79 8JB
Basin Lane Family Hub, Basin Lane, B77 2AH
Based in Tamworth - they work with children, young people and families to prevent difficulties becoming worse - for example, parenting support, behaviour management, financial difficulties and housing support. Please refer into the Family Hub (above) for this support.
Home-Start Tamworth is a local charity which supports ordinary parents in and around Tamworth, Staffordshire, who are going through challenging times.
Food and Toiletry Support:
Food Banks - https://tamworth.foodbank.org.uk/
Manna House, Glascote. Opening times Mon, Tues, Weds & Fri 12:30pm - 3:00pm.
St Andrews Church, Leyfields. Opening times Thurs 11:00am - 1:00pm
They also assist families in need regarding financial support.
Sacred Heart - https://www.heartoftamworth.org/hot-shop/
This is not a foodbank. Anyone living in the following postcode areas (B77, B78, B79) who is struggling with the cost of living is welcome to use this facility. You do not need to be referred to us.
Customers fill their own carrier bag (we are always short of carrier bags so please bring your own!) with their choice from the range of chilled, frozen, fresh, tinned and packet food available. In addition, you are welcome to add some free fruit, vegetables and bakery products. A bag of shopping costs £6…a huge saving when compared to supermarket prices. The range of food available varies depending on what has been donated.
Mon, Tues, Thurs, Fri: 10am – 3pm
Weds: 10am – 5pm
Closed weekends and bank holidays
Here at Lakeside Primary, we have the Knick-Knack Shack full of toiletry and household cleaning products such as shampoo, tooth brushes and tooth paste, sanitary products, shower gels and soap, washing up liquid, washing gel capsules, nappies and wipes. Please dont hesitate to bring a bag to the office or Angie and get it filled up. 'Every Little Helps'
Health:
South Staffordshire Mental Health Support Team in Schools (MHST) is an NHS service made up of Education Mental Health Practitioners and Children's Wellbeing Practitioners that work within schools across Staffordshire. Our service provides early intervention to support to children and young peoples' mental and emotional wellbeing.
We provide:
- one-to-one and group evidence-based treatment sessions for young people experiencing mild to moderate mental health difficulties such as anxiety, panic, or low mood
- whole-school approach sessions including assemblies, workshops, or drop-ins
- training for school staff to help them support the mental health and wellbeing of the young people in their school
- parent workshops to support
- signposting to other services that may help individuals and their families
Please speak with Angie in school should you and your child require this support.
ChatHealth Text Messaging Service
Parents/ Carers text: 07520 615722
For young people living in Staffordshire, text 07520 615721
East Hub to speak directly to a Health Visitor / School Nurse: 08081780611 – Option 1
Finances:
This benefits calculator will help you find out what benefits you can claim. The calculator is free to use, and the details you provide are anonymous.
Parenting:
This is a free resource used by thousands of parents as a valuable source of safeguarding information, as well as health & well being, such as: sleep issues, anxiety and tips for improving attendance.
Violence and Domestic Abuse:
As part of Staffordshire and Stoke-on-Trent Violence Reduction Alliance’s (VRA) commitment to tackle violence against women and girls (VAWG), we have produced an Ask for Angela campaign partner pack and will be raising awareness of the initiative ahead of the Euros 2024.
Offering help to all those affected by domestic abuse in Staffordshire or Stoke-on-Trent, New Era provides free and confidential support for victims, perpetrators and their families.
Pathway Project - Domestic Abuse
24 Hr Confidential Domestic Abuse Helpline : 01543 676800
Email (Between 8:30 – 17:00 – Mon – Fri) : talktoeve@pathway-project.co.uk
Domestic Abuse Support for Men
Freephone 0808 8010327
Asking for help can be hard. Society puts a lot of pressure on men to act strong and sort out problems on their own.
If you’re in a heterosexual relationship, it’s easy to feel embarrassed about telling someone you’re being abused. Many men worry nobody will believe them, often because they’ve already had people not believe them or even blame them for the abuse.
And if you’re in a same-sex relationship, you can face the extra challenge of having to come out to services and explain how a man can abuse another man.
But it doesn’t have to be this way. We should all be able to access help and support. Because however strong we are, we all need a bit of help sometimes.